Privacy Policy
How Investors Hub collects, uses and protects the information you share when using our marketplace and financing services.
Last updated: 10 July 2026
Introduction
This Privacy Policy explains how Investors Hub handles the personal and communication details you provide when browsing, buying, selling or applying for financing on our platform. By using the website, you agree to the practices described here.
Information We Collect
We may collect the following where you choose to provide it:
- Contact details such as name, phone number and email address.
- Account and profile information you submit during registration.
- Listing, order and inquiry details.
- Loan application details and documents you upload, where applicable.
- Payment confirmation references (for example M-Pesa transaction codes).
How We Use Your Information
Your information is used to support your inquiries and services, including:
- Processing orders, listings and loan applications.
- Communicating updates about your requests.
- Providing customer support and improving the platform.
- Meeting legal and verification requirements.
Data Security
We take reasonable technical and organisational steps to protect your details against unauthorised access, loss or misuse. No online platform can guarantee absolute security, so please keep your account credentials private.
Sharing of Information
We do not sell your personal data. Information may be shared only where needed to deliver a service you requested (for example with a seller or verified service provider) or where required by law.
Contact Us
For any privacy-related questions or requests, contact us at info@investorshub.co.ke or call 0709 123 456.